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Privacy Policy

Your trust matters. Here's how we handle your data with transparency and care.

Last updated: June 12, 2026

1. Introduction

MarineFly Technologies Pte. Ltd. ("MarineFly", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you use our website, platform, and services. This policy applies to all visitors, users, customers, and job applicants who interact with MarineFly.

2. Information We Collect

We collect the following types of information: Personal Information: Name, email address, phone number, company name, job title, and fleet details provided during registration, demo requests, or job applications. Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources collected automatically via cookies and analytics tools. Transaction Data: Travel booking details, crew manifests, and operational data processed through our platform on behalf of your organization. Communication Data: Records of correspondence when you contact our support, sales, or recruitment teams.

3. How We Use Your Information

We use your information to: • Provide, operate, and maintain the MarineFly platform • Process crew travel bookings and manage approvals • Communicate with you about your account, updates, and support requests • Improve our products, services, and user experience • Send marketing communications (with your consent, which you may withdraw at any time) • Comply with legal obligations and maritime regulatory requirements • Evaluate job applications and manage recruitment

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with: Service Providers: Trusted third parties that perform services on our behalf, such as cloud hosting, payment processing, and email delivery. These providers are contractually bound to protect your data. Business Partners: Airlines, GDS providers, and travel agencies necessary to fulfill crew travel bookings. Legal Authorities: When required by law, court order, or to protect our rights, property, or safety. Corporate Transactions: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

5. Data Security

We implement robust technical and organizational measures to protect your data: • End-to-end encryption for data in transit (TLS 1.3) • AES-256 encryption for data at rest • Role-based access controls and multi-factor authentication • Regular security audits and penetration testing • SOC 2 Type II compliant infrastructure • Employee security training and confidentiality agreements

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law: • Account data: retained while your account is active, plus 90 days after termination • Booking records: retained per maritime regulatory requirements (typically 5–7 years) • Job application data: retained for 12 months unless you request deletion • Marketing preferences: retained until you unsubscribe

7. Your Rights

Depending on your jurisdiction, you may have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete data • Request deletion of your personal data (right to be forgotten) • Object to or restrict certain processing activities • Request data portability in a machine-readable format • Withdraw consent at any time (without affecting lawful processing before withdrawal) To exercise these rights, contact us at privacy@marinefly.com.

8. Cookies and Tracking

We use cookies and similar technologies to: • Essential cookies: necessary for platform functionality and security • Analytics cookies: help us understand how visitors interact with our site • Preference cookies: remember your settings and choices You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

9. International Data Transfers

MarineFly operates globally. Your data may be transferred to and processed in countries outside your jurisdiction, including Singapore, the Netherlands, and the United Kingdom. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or through the platform. The updated policy will indicate the effective date at the top.

12. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact: Data Protection Officer MarineFly Technologies Pte. Ltd. Email: privacy@marinefly.com Address: 10 Anson Road, #23-05, Singapore 079903